Frequently Asked Questions
All the answers you need to know about WordPress Maintenance Service by WP Backing.
As WP Backing, do you provide hosting service?
Unfortunately, we do not provide any hosting service directly. However, we can help you choose the hosting plans for your needs.
How do we grant hosting access to WP Backing?
After you select your plan and start your subscription, our customer experience team will contact you to ensure that your hosting access is secure and complete.
What is the best way to contact you for support?
We prefer communicating via e-mail and ticket system. Contact our support team at [email protected].
I would like to have a turnkey solution for website development. Is it possible to work with WP Backing team for this purpose?
Of course. If you request such a project, our business development team would determine your needs and submit a website development proposal.
Does WP Backing provide SEO assistance?
In terms of SEO performance of your website, we can provide technical SEO based services. However, SEO is another area of expertise and you may require additional support from the digital marketing professionals. As WP Backing, we assist you to implement SEO tasks you get from SEO Experts that you are working with for your website.
Can I transfer my support plan to another website?
Unfortunately. Since our plans are dedicated to the domain address, you need to deactivate your current plan and start a new subscription with your new website address.
Can WP Backing setup an SSL certificate for me?
Of course. We install your SSL certificate to your website.
What do you need in order to start support on my side?
After you select your plan and start your subscription, our customer experience team will contact you as soon as possible to complete the onboarding process.
